Frequently Asked Questions

We have tried to answer the questions that you might have below. Let us know if there is anything that we have missed.

What if I have more questions?

We’d love to hear from you. Even if it’s just to complain about the weather.  🌨

Contact us at help@hellorelish.com

What is Relish?

Relish is the world’s first personal trainer for your relationships! We build you a customised relationship training plan and keep you accountable to actually do it!

We at Relish know that all that really matters in life is the people that you spend it with. And we’re going to help you make your relationships the best they can possibly be.

Based on your Relish assessment, and what you tell us on your Relish journey, we will cleverly work out what the best training plan is for your individual situation using our exclusive library of hundreds of pieces of content and activities.

Over time, that training plan will adapt to your changing circumstances, so that you’ll always be getting content and activities that are relevant and timely for you. (One of our Relishers said, “It’s kind of like magic!”).

How does it work?

Relish is based on the theory of “micro-learning” – it’s all about little and often. That’s what makes a long term relationship tick – small things each day. And it means that you’re much more likely to stick with the plan over the long run.

You’ll get a plan from Relish each week, customized for you, with relevant content and activities to keep your relationship healthy.

Each week you’ll also check in with your Coach – a real person, who will suggest additional lessons, tweak your plan and keep you motivated.

Where do you source the Relish content?

We’ve developed a vast library of exclusive, custom-written content with deep insights scientifically proven to help you get the best out of your relationship.

All of our content is scientifically backed, tested, and proven to work. And when you really need that extra coaching as you hit those bumps on the road, we are there for you!

Who is Relish for?

It’s never too early for anyone who’s in any kind of a long-term relationship to start Relishing.

This isn’t therapy. You may want to work on improving your communication, you may just feel disconnected and want to feel closer. We have people who are dating and people who have been together for 20+ years. They all just want to feel closer.

What’s the science behind this?

Relish brings the cutting edge of relationship science, condenses it down and serves it up to you in bite-sized chunks. No more buying self-help books and leaving them un-read on your bedside table!

We have a panel of scientific advisors from various universities across the country who specialise in relationship science and have guided us in developing Relish.

Do I need to get my partner to sign up too?

We know how hard it is to pin them down. Relish is built to give you control. Changing how you view your relationship and how you behave in it is so powerful. So, no, you don’t need your partner to use Relish for this to work.

However, it definitely does make it easier for you to see faster results if you both download it and both focus on improvements.

How much does Relish cost?

Relish costs $14.99 a month for 2 people.

Does Relish offer refunds?

Our refund process depends on where you purchased your subscription.

iTunes App Store: Apple handles all billing for in-app purchases made on iOS devices. Customers who subscribed to Relish through iTunes will need to reach out to Apple directly with any refund requests. They are typically able to honor all refund requests within 30 days of the purchase date (but it’s at their discretion). You can contact iTunes Customer Support directly at https://getsupport.apple.com/.

Google Play Store: For yearly subscription purchases made through the Google Play Store, we are usually able to accommodate refund requests made within 30 days of your purchase

Full Terms & Conditions for Relish subscription purchases can be found here.

What if I don’t agree with my Relish profile?

Your Relish profile is based on what you told us in your Relish assessment. If there’s anything in there that you think is not quite right, then contact us and we’ll get it straightened out for you.

Why am I not getting any new content today?

Well, you won’t typically get anything new until you’ve finished your weekly plan.

Otherwise, contact us and we’ll investigate – there’s an outside chance that one of our extremely clever engineers pressed the wrong button 😉

Can I change the time I get my notification?

Of course! Just contact us and tell us what time you want to get them and we can change it for you.

What if I got an activity that I really don’t like?

The Relish coaches are always learning what works and what doesn’t for you. The more feedback you give us, the more we can tailor your plan to what you need. So, if you don’t like something, then tell us why in the feedback section and we’ll promise to be better the next time!

Is there an actual coach I can talk to?

We have a team of coaches who work hard to ensure that you’re getting the right content for you.

Every week, you’ll also get a check-in where we’ll ask you how things are going, and you can tell us if there’s anything specific that you need (like: “My partner is going out of town for a week”; “I need more fun date night ideas”, or maybe, “Actually I need help managing my emotions”). You’ll then hear back directly from one of our coaches to help you work through whatever it is you need.

Does my partner have to pay to use Relish as well?

We offer a joint subscription for you and your partner – just go to the ‘More’ tab and invite them to partner up.

Save 75% on the annual subscription fee for your partner. You save money and your accounts will be connected.

I’m already a subscriber, how do I invite my partner?

If you have already been billed for your annual subscription to Relish as an individual, and you’d like to invite your partner to partner up and save 75% on their subscription, you can upgrade to a joint subscription.

You’ll get a full pro-rata refund for your existing subscription and get a new subscription that works for you and your partner.

Just go to the ‘More’ tab and invite them to partner up!

I’m still in my trial, how do I invite my partner?

If you selected the option to Relish on your own when you started your trial, and want to invite your partner to partner up with you, just upgrade to a joint subscription option for you and your partner.

You can connect your accounts and both enjoy the free trial until the time is up for the first person who signed up (in this case, you).

My partner and I are both subscribed as individual Relishers, how do we partner up?

If you and your partner are already both subscribed to Relish, contact us at help@hellorelish.com and our engineers will help you partner up.

If one, or both of you are still in your free trial, one of you should upgrade to a joint subscription, and one of you should cancel your individual subscription – only 1 joint subscription is required.

Just go to invite your partner from the ‘More’ menu to upgrade your subscription.

Can I retake my quiz / reset my account?

Of course you can, just send us an email at help@hellorelish.com, and tell us the phone number you use to sign in to Relish and one of our engineers will reset it for you

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