Privacy Policy

We care deeply about your relationship and your privacy. We believe transparency is important across our company and this extends to our privacy practices, including how we manage your personal information.

The key thing to take away from all this is that we do not pass your data onto third parties for marketing purposes. The primary reason we collect data is to provide you with a product you love and to continually improve it.

As our business evolves, this Policy may change, so check back to this page periodically to make sure you understand how your Personal Information will be treated.

If you are located outside of the United States, the information you provide to us is being transmitted to us and processed in the United States and will be protected subject to this Policy and United States laws, which may not be as protective as the laws in your country. Also, this Site places cookies and local shared objects on your computer or device, as further described below. This Site is not intended to collect personal information from outside the United States and Canada. By using the Site, you agree to this.

What information is collected by us?

Personal Information

"Personal Information" is information that can be used to identify you or contact you as an individual, as well as information attributed with such information. Personal Information may include, for example: your name; age or date of birth; e-mail address; telephone number; wireless device address; text message address; screen name or username; photograph or photographs you may provide to the Site; gender; geolocation information; payment card and other payment information; event dates and related information; information about your family; and interests, hobbies and demographic information. We collect Personal Information via the Site in a variety of circumstances, such as when you conduct a transaction on our Site; create an account on our Site; edit your profile; sign up for newsletters; sign up for certain services; make online purchases; complete surveys; contribute to a chat room, bulletin board, message board, listserv, blog, wiki or other social forum on the Site; or submit a comment or question to us by using a "contact us" or similar feature on the Site.

Site Usage Information

As is the case with many Web sites, our servers may automatically collect your IP address when you visit the Site, and we may associate that with your domain name or that of your Internet access provider. We may also capture certain "clickstream data" pertaining to your usage of and navigation around the Site. Clickstream data includes, for example, information about your computer or device, Web browser and operating system and their settings, the referring page that linked you to the Site, the pages or ads you see or click on during your visit and when and for how long you do so, items you download, the next Web site you visit when you leave the Site and any search terms you have entered on the Site or a referral site. All of this information may be used for a variety of purposes, including, for example, to gather aggregated demographic or statistical information.

In addition, we may deploy various tracking technologies on, or third-party software or services that may operate in the background of, the Site to collect additional information about your Site visits including for security or other operational reasons. These technologies, software or services may be collected by third-party technology providers and used in accordance with the applicable third-party’s privacy policy (including, without limitation, the Google Privacy Policy), or may enable us to, for example, assign a unique number to you, collect information about your usage of our Site, administer the Site and our systems, or relate such Site usage information to other information about you, including your Personal Information.

Examples of the types of tracking technologies deployed on the Site include the following:

"Cookies" are small data files stored on your computer or device at the request of a Web site. In addition to the general purposes listed above, cookies may enable us to recognize you as the same user who was at our Site in the past, and relate your use of the Site to other information about you, such as other Site usage information and Personal Information. Cookies may also be used to enhance your experience on the Site (for example, by storing your username) and/or to collect general usage and aggregated statistical information. Most browsers can be set to detect cookies and give you an opportunity to reject them, but refusing cookies may, in some cases, limit your use of the Site or its features. To learn more about the use of cookies, including how to manage or delete them, click here.

"Local shared objects, such as "Flash cookies," may be stored on your computer or device using a media player or other software installed on your computer or device. Local shared objects operate much like cookies, but cannot be managed in the same way. Depending on how local shared objects are enabled on your computer or device, you may be able to manage them using software settings. For information on managing Flash cookies, for example, click here.

A "pixel tag" (also known as a "clear GIF" or "web beacon") is a tiny image – typically just one-pixel – that can be placed on a Web page or in our electronic communications to you in order to help us measure the effectiveness of our content by, for example, counting the number of individuals who visit us online or verifying whether you’ve opened one of our emails or seen one of our Web pages.

"HTML5" (the language some Web sites, such as mobile Web sites, are coded in) may be used to store information on your computer or device about your Site usage activities and to help determine how our Site is being used by our visitors, how it can be improved and to customize it for our users.
The above tracking technologies may be deployed by us or our service providers on our behalf.

By using our Site, you agree to our use of these tracking technologies.

Do Not Track Disclosures

Some web browsers may transmit "do-not-track" signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not change our tracking practices (which are explained in more detail directly above) in response to "do-not-track" (DNT) settings in your web browser. If and when a final standard is established and accepted, we will reassess how to respond to these signals.

Our third-party partners, such as ad networks, web analytics companies and social media and networking platforms, collect information about your online activities over time and across our Site and other online properties. These third parties may not change their tracking practices in response to DNT settings in your web browser and we do not obligate these parties to honor DNT settings. Information about how to opt-out from your data being used by third parties can be found above under "Site Usage Information."

How we may use your information

We (or one of our service providers, on our behalf) may use your information (including your Personal Information and Site usage information) for a variety of purposes, such as the following:

- processing and fulfilling your transactions
- administering the Site, the Site’s features and services, and your account with us (e.g., when you request a quote for any service you may need or when you sign up as a vendor)
- enabling users to use the Site and the Site’s features and services
- responding to your requests, questions and concerns
- developing new features and offerings on the Site
- research, analytics and development of the Site and other products and services
- sending you marketing and other communications, including information about products, services and events, of ours, that we think might interest you. You may opt out of receiving such notices from us by following the instructions in the “Opt In and Opt Out” section above.
- protecting our rights and property
- customizing the Site to your interests and history with us
- tailoring ads displayed to you on our Site and elsewhere to your interests and history with us
- other purposes described at the time you choose to provide Personal Information to us

To perform the above functions, we may match information collected from you through different means or at different times, including both Personal Information and Site usage information, and use such information along with information obtained from other sources (including third parties) such as demographic information and updated contact information. We or our service providers may also use your information to assess the level of interest in, and use of, the Site, our e-mails and our other messaging campaigns both on an individual basis and in the aggregate.

Social Networking

We may incorporate some third-party social networking features onto our Site or utilize third-party provided platforms to publish or manage the Site or portions thereof. Through these platforms and features, we receive some Personal Information and some Site usage information about you, and this Privacy Policy applies to that information as well. In addition, some providers of third-party social networking or blogging platforms we utilize (such as Facebook, Instagram, Twitter, Snapchat, WordPress, Pinterest and Google) have their own privacy policies which explain how the third parties that provide them may collect, use and protect your information (e.g., if you establish an account with such platform providers directly).

Text Message Service and Other Communication

We may seek to send messages to you on your wireless device via short message service ("Text Messaging"). By joining a text message program, you give us your prior express written consent to receive Text Messaging, including promotional messages, from us to the mobile device associated with that number using automated technology, automatic dialing-announcing devices and/or prerecorded messages, even if your number is listed on the federal or state "do not call" registries, unless and until you elect not to receive such messages by following the opt-out instructions provided in connection with the particular campaign. You are not required to agree to this in order to purchase goods or services from us. Message and data rates may apply.

You represent that you are the owner or authorized user of the device you use to sign up for Text Messaging and that you are authorized to approve the applicable charges. You may not consent on behalf of someone else. You must be 18 years of age or older and reside in the United States to use our Text Messaging.

You must first register and provide all required Personal Information, such as your name, text address, wireless carrier, and billing information (if fees are applicable to the Text Messaging), which may be either your payment card information or mobile service carrier information. We may obtain the date, time and content of your messages in the course of your use of Text Messaging. We may also access the content of your account and/or wireless account with your carrier for the purpose of identifying and resolving technical problems and/or service-related complaints. We will use the information we obtain in connection with Text Messaging in accordance with this Policy.

You may opt-out of any recurring or subscription Text Messaging at any time by texting “STOP” in response to any such text messages or by following the instructions provided in connection with the particular campaign, but your wireless carrier’s standard rates will apply to any messages you receive. Your opt-out will be effective once we send you a text confirmation of your opt-out. You will then be placed on our "do-not-contact" list for marketing purposes. (We may still contact you about your transactions with us.)

You agree to enter into, sign and receive this consent to receive text messages electronically. Print or download these terms using your Internet-connected computer or device and web browser to retain a copy of your consent. You can withdraw your consent electronically. Email us at help@hellorelish.com to request a copy of your consent.

Mobile access is required for Text Messaging, and text messages are not available on some carriers and devices. If fees are charged to your wireless account invoice, we may provide information to your carrier about them. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies.

Your Access Rights

You may be able to review, update or modify certain of the Personal Information that is stored in a user account set up with us on the Site (if you have one with us on the Site) by logging in to the "My Account" or similar area of the Site or by contacting us using the "Contact Us" information below. We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information. Your right to delete your information is subject to our records retention policies.

Security

We use various efforts intended to safeguard the security and integrity of Personal Information collected on this Site. Payment card information is processed by third-party payment processors pursuant to their applicable privacy policies. Despite these measures, however, we cannot and do not guarantee that information will be absolutely safe from interception or intrusion during transmission or while stored on our system, or otherwise.

If you correspond with us by e-mail, text message or using Web forms like a "contact us" feature on our Site, you should be aware that your transmission might not be secure from access by unauthorized parties. We have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. If you create an account on our Site, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. Please notify us of any unauthorized use of your password or account.

If we believe that the security of your Personal Information in our care may have been compromised, we may seek to notify you. If we have your e-mail address, we may notify you by e-mail to the most recent e-mail address you have provided us in your account profile. Please keep your e-mail address in your account up to date. You can change that e-mail address anytime in your account profile. If you receive a notice from us, you can print it to retain a copy of it. To receive these notices, you must check your e-mail account using your computer or mobile device and email application software. You consent to our use of e-mail as a means of such notification. If you prefer for us to use the U.S. Postal Service to notify you in this situation, please e-mail us at help@hellorelish.com (please include your name, mailing address, and email address). You can make this election any time, and it will apply to notifications we make after a reasonable time thereafter for us to process your request. You may also use this e-mail address to request a print copy, at no charge, of an electronic notice we have sent to you regarding a compromise of your Personal Information.

Links to other Websites

The Site may contain links, banners, widgets or advertisements (e.g., a "Share It!" button) that lead to other Web sites not subject to this Privacy Policy (including other sites that may be co-branded with our brands). Thus, the posted policies of these other sites will govern the collection and use of your information thereon, and we encourage you to read each such privacy statement to learn about how your information may be treated by others. Additionally, on some of our Sites, you may be able to register with or purchase directly from third-party retailers, and these other companies’ information practices are governed by their privacy policies.

Children under the Age of 13

The Site is not intended for children under 13 years of age. We do not knowingly collect or store any personally identifiable information from children under the age of 13. If you are under 13, please do not register on the Site, make purchases through the Site or send any information about yourself to us, including your name, address, telephone number or email address. If you believe that we might have any information from a child under the age of 13, please contact us at help@hellorelish.com.

Changes to this Policy

We may change this Policy from time to time. When we do, we will let you know by posting the changed Policy on this page with a new "Last Updated" date. In some cases (for example, if we make certain material changes), we may inform you by additional means, such as by sending you an e-mail. In some cases, we may obtain your consent to the changes.

Contact Us

If you have any questions or comments regarding our privacy practices, you should first contact us by emailing help@hellorelish.com

Last Updated: July 12, 2018.